Silver Plan ($45 per workstation per month):
Eliminate the need for a full or part-
time computer expert
One contact person for all hardware
and software needs
Priority hotline to minimize down-
time. You will be provided a private
contact cell number so that you can
receive support at any time, day or
night.
Up to three (3) free service calls per
month ($180 value) -- Beyond the
free service calls a discounted
hourly rate applies:
First thirty minutes free
(normal service call is $60
plus labor)
$60 per hour after the first
thirty minutes (normal
hourly rate is $100 per hour
on site)
One on-site preventive mainte-
nance visit per month ($165 value)
which includes:
Hard disk diagnostics to
catch hardware problems
before they happen
Hard disk cleanup for better performance
General exam to identify
potential problems
Special pricing on hardware
Free consulting and telephone tech
support as needed
24 hour emergency service includ-
ing weekends (each evening and
weekend service call counts as two
service calls against the three per
month limit)
Month-to-month billing